This information is intended for US Healthcare Professionals. For US patients
Actor portrayal
For help moving care forward.
Answers. Guidance. Resources.
Patient support that helps your patients access and prepare for their Neuraceq® (florbetaben F 18 injection) scan.
Access & Reimbursement
Streamlined assistance with benefits investigations, prior authorizations, appeals and claims.
Affordability
Personalized guidance on financial assistance programs that may be available, including foundation-based support.
Education & Resources
Educational tools and resources that can help lend insight and understanding.
Logistics Support
Guidance on appointment scheduling, confirmation of in-network imaging sites and support finding transportation options.*
*For eligible patients
Actor portrayal
Actor portrayal
Access & Reimbursement
First things first: We'll work closely with your office on the benefits verification and reimbursement process to help keep it streamlined and straightforward.
Dedicated Care Coordinators can help verify patient insurance benefits, including deductibles and copayments, and uncover possible coverage restrictions.
If an appeal is needed, our team will provide resources to help you draft an appeal letter, gather documents and better understand how to move forward. Once you submit, we’ll check with the insurer on its status.
Our downloadable resources can provide your practice with comprehensive guidance and the forms you'll need to expedite the reimbursement process.
Reimbursement resourcesAffordability
If covering the cost of the scan is a concern for patients, we can connect them to organizations that may be able to offer assistance. Talk to your Market Access Leader or Care Coordinator for information that will help them find one that fits their needs.
Actor portrayal
Education & Resources
Patient & provider guidance
With everything your patients are going through, having easy access to education on what’s ahead is critical. Consider reviewing and sharing materials covering what to expect from their scan and enrollment in Lantheus Link.
Frequently asked questions
Patients prescribed a procedure consistent with approved use of Neuraceq® are eligible to enroll. Caregivers to people with a diagnosis consistent with approved use are also welcome to enroll.
Ensure all enrollment form fields have been filled out by both you and your patient, and submit the completed form via email or by faxing it to 844-339-8515.
Your patient’s Care Coordinator will reach out to both you and your patient to notify you that enrollment is complete and provide the necessary next steps.
When filling out the enrollment form, indicate your preferred communication methods in the appropriate form fields. You can update your communication preferences at any time.
The Market Access Leader will be your point of contact for any questions or assistance with your patient’s care. The Care Coordinator will be your patient’s ongoing point of contact, assisting at every step before and after their scan.
Lantheus Link can help your patient understand their insurance coverage and anticipated out-of-pocket expenses, as well as provide information on financial assistance organizations that may be able to help make their procedure more affordable.
Your patient’s Care Coordinator will conduct a benefits investigation to verify their insurance benefits, deductibles and copayments as well as any coverage restrictions. They will go over these findings during your patient’s onboarding call.
Reach out to your patient’s Care Coordinator immediately with the new insurance information so they can begin a benefits investigation into their new coverage.
Yes.
As part of our benefits investigation, we will determine whether your patient has transportation coverage through insurance. We can also provide information on other external transportation assistance options for getting them to and from their appointment.
Once you have identified an imaging site that offers Neuraceq®, work with your patient’s Care Coordinator directly to determine if it is in network with their insurance.
Once a scan has been scheduled, your patient’s Care Coordinator will offer the option to sign up for scan reminders.
Your patient should call their imaging site or Care Coordinator to walk them through the necessary steps for rescheduling.
If you or your patient has any questions, you can contact our team Monday through Friday, 8:00 am to 8:00 pm ET, at 844-339-8514 or support@lantheuslink.com.
Logistics Support
We recognize that your patients already have a lot on their minds. We’re here to be a consistent throughline leading up to their scan, giving them personalized guidance with appointment scheduling, confirmation and transportation.
Imaging site confirmation
When you’ve identified a scan facility that offers Neuraceq®, work with one of our Care Coordinators to help your patient determine if it is in-network with their insurance.
Appointment planning
On our onboarding call, we’ll walk your patient through how to schedule an appointment at the chosen facility. Our team can then reach out with reminders before the scan date or provide guidance on rescheduling.
Transportation arrangements
We can also help your patients verify any travel benefits covered through their insurance or find potential transportation options to and from their imaging site if they’re eligible.
What to expect
Support is many things.
So Lantheus Link is, too.
Getting started with Lantheus Link is simple by design. Learn more about what you and your patients can expect once enrolled.
Enrollment
Once signed by patients, forms can be submitted via email or faxed to 844-339-8515.
Benefits Investigation
After enrollment, we will conduct a benefits investigation and assist with prior authorizations, appeals and denials as needed.
Scheduling & Onboarding
We’ll call your patient to discuss benefits, guide them through scheduling an appointment and plan transportation logistics.*
*For eligible patients
Reminders & Follow-ups
Patients can sign up for scan reminders and, if necessary, we can provide guidance on rescheduling. We’ll confirm scan completion and follow up if needed.
Enrollment
Once signed by patients, forms can be submitted via email or faxed to 844-339-8515.
Benefits Investigation
After enrollment, we will conduct a benefits investigation and assist with prior authorizations, appeals and denials as needed.
Scheduling & Onboarding
We’ll call your patient to discuss benefits, guide them through scheduling an appointment and plan transportation logistics.*
*For eligible patients
Reminders & Follow-ups
Patients can sign up for scan reminders and, if necessary, we can provide guidance on rescheduling. We’ll confirm scan completion and follow up if needed.
Actor portrayal
Take the next step.
Download the enrollment form, complete it with your patient and submit the form via fax or email to get started with support from Lantheus Link.
Download the enrollment form:
Actor portrayal